Sometimes, you can get stuck on a slide on the Learning Center because of:
- no button appearing to lead you to the next slide
- a prompt saying “Connection Issue”
Try the following steps individually to see if it resolves the issue.
- Ensure you are using a Desktop computer using Google Chrome.
- Make sure that you have watched all videos in their entirety on the page in question.
- Log out and back in again and re-open the module. Ensure to select Restart instead of Resume.
If none of the above work, reach out to firstname.lastname@example.org and CC email@example.com.
Share a Loom of the issue you are facing and explain in detail the issue you’re facing. It can take several business days for a more detailed issue to be resolved.