I’m stuck on a Course module slide on Learning Center, how do I proceed?

Sometimes, you can get stuck on a slide on the Learning Center because of:

• no button appearing to lead you to the next slide
• a prompt saying “Connection Issue”

Try the following steps individually to see if it resolves the issue.

• Ensure you are using a Desktop computer using Google Chrome.
• Make sure that you have watched all videos in their entirety on the page in question.
• Log out and back in again and re-open the module. Ensure to select Restart instead of Resume.

If none of the above work, reach out to referee@ussoccer.org and CC sdi@enysreferee.org.

Share a Loom of the issue you are facing and explain in detail the issue you’re facing. It can take several business days for a more detailed issue to be resolved.